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The Hidden Playbook of Enterprise UX

Mastering SaaS Product Design, Embracing AI Workflows, and Growing into an Indispensable Designer

The Hidden Playbook of Enterprise UX - Book by Chris Martini
The Hidden Playbook of Enterprise UX - Book by Chris Martini

Enterprise UX is where designers grow up.


Who this book is for

  • Junior and mid-level UX or product designers working in SaaS

  • Designers moving from consumer or agency work into enterprise platforms

  • Design leads who want something concrete to hand to early-career team members


The book unpacks the realities of designing inside enterprise SaaS — the messy workflows, political constraints, cross-team dependencies and constant negotiation that most UX books don’t talk about.

What you'll learn

  • How to think beyond screens and features and design systems that actually scale

  • How to collaborate with product and engineering as a partner, not a ticket taker

  • How to design in enterprise constraints: politics, workflows, edge cases, approvals

  • How to use AI in your work without outsourcing your judgment

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Inside the book

  • Part I: The reality of enterprise UX

  • Part II: Making complexity usable at scale

  • Part III: Enterprise UX in the age of AI

  • Part IV: Becoming an indispensable designer

About the author

Chris Martini is a Lead Product and UX Designer who has spent 25 years designing enterprise SaaS products across spend management, healthcare, supply chain and more. This book is his field guide for the next generation of designers coming into that world.